Turn customer voice into business intelligence
Welcome to Improviq...
Businesses are flooded with public reviews, but few have the time or tools to extract actionable insights. They end up tracking star ratings instead of fixing what customers really care about. We provide a competitive intelligence service that mines public reviews and translates them into clear, prioritized business improvements.
A competitive intelligence service that mines public reviews and translates them into clear, prioritized business improvements.
We collect and analyze reviews across platforms, surfacing recurring themes like service quality, pricing concerns, and product issues.
We compare your customer experience performance against competitors, identifying gaps and opportunities.
We provide consulting-style recommendations with prioritized action plans to improve satisfaction and retention.
We deliver consulting-level insights without high consultant fees, costing a fraction of traditional business intelligence.
Unlike reputation management tools that just track star ratings, Improviq delivers competitive intelligence
Single & Multi-location businesses where customer experience drives revenue
Salem founded Improviq with a simple belief: every business deserves access to competitive intelligence, not just enterprises with big consulting budgets.
"Too many great businesses fail because they're tracking star ratings instead of understanding what customers actually want. We're changing that."
The only question is: will you read it first?
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